Returns & Exchanges

At Mosaic Foods, we stand behind the quality of our chef-crafted meals and want you to love every bite. If your order arrives damaged or you are not completely satisfied with your experience, please reach out to our team within 7 days of delivery for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Send an email to our support team with your order number and a brief description of the issue you encountered with your delivery.

• 2.
  Provide Documentation

  To help us improve, please include photos of any damaged packaging or quality concerns related to the specific meals in your shipment.

• 3.
  Review Process

  Our team will review your request within 24-48 hours and determine the best resolution, whether it is a credit to your account or a direct refund.

• 4.
  Safe Disposal

  Since our products are perishable, you do not need to ship anything back to us; simply dispose of the food safely or recycle the packaging once your claim is processed.